SERVICE ADMINISTRATOR
Department:
Service
Location:
Southampton
Description:
A new opportunity has arisen to join the business as a Service Administrator at our Southampton site.
What you’ll be doing:
· Liaising with customers via phone, email and customer portal.
· Raising estimates & liaising with customers in regards to authorisation for work to be carried out.
· Requesting final PO numbers and escalating when outstanding
· Raising final cost invoices
· Invoicing of job cards
· Assisting reception when required with customers, arranging bookings and telephone enquiries
· Invoice queries
What we need from you:
· Strong administration experience – previous service admin experience desirable but not essential
· Excellent customer service skills
· Organised and good attention to detail
· Ability to adapt quickly
· Previous experience using invoicing systems
· Ability to work within a team and independently
In return we’ll offer:
· 22 days holiday + Bank holidays which increases with service
· Competitive employer pension
· Career development opportunities
· £2000 Referral bonus for successful introduction of technicians
Who we are:
Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast with its company headquarters in Southampton. We are the main DAF truck dealers in the area offering sales, parts and servicing in each of the towns and cities we operate in. As a combined group we account for more than 100,000 vehicle sales annually with a combined turnover in excess of £1bn.